Watermark not showing up

Issues about the existed plugins

Watermark not showing up

Postby Barma on Fri May 14, 2010 6:17 am

Hello,

I recently purchased the player and some of the add-ons. Unfortunately, the image watermark was working fine before, when I was using the trial version but now it's not, even though it's one of the things I purchased. It looks perfect when I'm creating the playlist within the player, and it looks fine on the index.html file it creates when I output the files, but once I upload everything to the site, the watermark doesn't show up. Is there anything I could possibly be doing wrong? Please, I'd appreciate the help.
Barma
 
Posts: 5
Joined: Thu May 13, 2010 2:06 am

Re: Watermark not showing up

Postby leakeymore on Fri May 14, 2010 9:14 am

Hello,

Thanks for your support in our software.
Which version of the program you use? The latest version is 2.4.0.6.
And please send us the URL of the player on your website that we could check.

Thanks and best regards,
leakeymore
 
Posts: 247
Joined: Tue Jul 14, 2009 2:12 am

Re: Watermark not showing up

Postby Barma on Sat May 15, 2010 3:38 pm

Sorry for not replying earlier. Since we split up the different player files, videos, and our own automated .xmls into different folders, it turned out was just a problem with the paths. All we had to do is drop the "Plus" folder into our playlist folder and now both the watermark and the external playlist work. Ha! :) Should have known better... Thank you anyway.
Barma
 
Posts: 5
Joined: Thu May 13, 2010 2:06 am

Re: Watermark not showing up

Postby leakeymore on Mon May 17, 2010 8:00 am

Thanks for your feedback.
Any questions or suggestions, feel free to let us know.

Best regards,
leakeymore
 
Posts: 247
Joined: Tue Jul 14, 2009 2:12 am


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