Player connection times out

Report bugs on Moyea Web Player kits

Player connection times out

Postby Tools on Sat Mar 20, 2010 3:19 pm

Hello.

At all my uploaded movies, the player times out streaming after some time.

It can be anywhere bethween 6 minutes and 20 minutes, but it always happens, even if it's a few seconds before it was supposed to end.

I have tried moving both the source file and the flash file to multiple servers, and it's not the servers fault nor my connection.

I'm not sure about the players version, as it was made a long time ago, but I'm compiling the videos with Flash Video MX Pro using H.264

Thanks in advanced.
Tools
 
Posts: 1
Joined: Thu Mar 18, 2010 7:46 pm

Re: Player connection times out

Postby leakeymore on Fri Mar 26, 2010 2:55 am

Hello,

Thanks for your support in our software.
Please kindly tell us the URL of the player on your website.
Besides, you could click on the "Menu-->Help-->About" to check the version No. you use. Now the latest version of Web Player is 2.4.0.5.

Thanks and best regards,
leakeymore
 
Posts: 247
Joined: Tue Jul 14, 2009 2:12 am


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